Privacy Policy.

This policy explains how OBEX handles the personal information you give us, and your rights in relation to it. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Who we are

In this policy, "OBEX", "we", "us" and "our" refer to Blake & Jordan Op Co Pty Ltd (ACN 698 039 664), trading as OBEX. If you have any questions about this policy or your personal information, you can contact us at admin@weareobex.com.

What we collect

When you introduce your business to us through our website, we collect the information you choose to provide, which may include:

• Your name and email address
• Your business name, website and your role in the business
• Information about your business, including what it does, how long it has been established and its annual turnover
• What you are looking to achieve, and how you heard about us

When you visit our website, our hosting provider may also automatically collect limited technical information, such as your IP address and basic device or browser details, for security and to keep the site running.

How we collect it

We collect personal information directly from you when you complete and submit our enquiry form. We do not buy lists or collect your information from third parties.

Why we collect it

We collect your information for one purpose: to assess your enquiry and respond to it. If we believe there may be a fit, we use your contact details to get in touch with you. We do not use your information for general marketing, and we will not add you to any mailing list.

How we use and disclose it

We treat your information as confidential. We do not sell, rent or trade your personal information. We may disclose it only:

• to trusted service providers who help us operate, such as our website host and email provider, and only so they can perform those services
• where we are required or authorised to do so by law

Overseas storage

Our website and form submissions are hosted by Netlify, whose servers are located in the United States. This means your information may be stored and processed outside Australia. We take reasonable steps to ensure it is handled with appropriate protections.

How we keep it secure

We take reasonable steps to protect your information from misuse, loss, and unauthorised access, including by limiting who can see enquiry submissions. No method of transmission or storage is completely secure, but we work to keep your information safe.

How long we keep it

We keep your enquiry only for as long as we need it to consider and respond to you, and to keep reasonable business records. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Accessing and correcting your information

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us at admin@weareobex.com and we will respond within a reasonable time.

Cookies and analytics

Our website is deliberately simple. We do not run advertising trackers on it. If we add analytics in future to understand how the site is used, we will update this policy first.

Complaints

If you believe we have mishandled your personal information, please contact us first at admin@weareobex.com so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page, with the date it was last updated shown at the top.